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Service Policy

Service Summary
I advocate the principle of "quality, innovation as the source, service to win", the product of a year to provide free services, including hardware maintenance services (except artificial damage); upgrading the software version; poor site database upgrade;
Principles of company service issues timely response and timely follow-up and timely treatment;
The main methods of the company's service telephone hotline, remote maintenance and field service background.
Warranty related provisions
Standard warranty:
1 year hardware maintenance;
1 year software upgrades;
1 year on-site support and non-product issues on-site service 3 times;
7 days * 8-hour telephone technical support response within 4 hours, 7 days * 24 hours E-mail technical support.
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Tel:0755-81791265, 18923764978
Fax: 0755-29573505
Contact:Miss Chen
E-mail:sale2@east-dg.com
Address: Address: 4 / F, Building A, Hengchao Industrial Park, Zhou Shi Road, Shiyan Town, Baoan District, Shenzhen